Power cut? Call 105!

“There’s a new number to call in the event of a power cut. Don’t get left in the dark – call 105.

You can call 105 to report or get information about power cuts in your local area.
You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, you should call the emergency services too.

105 is a free service, available to people in England, Scotland and Wales.

You can call the number from most landlines and mobile phones.


Many people don’t know they should contact their local electricity network operator if they have a power cut. They often mistakenly call the electricity supplier they pay their bills to.

That’s why the electricity network operators have introduced 105 – to give you an easy-to-remember number to call that will put you through to the local people who can help.

You can call 105 no matter who you choose to buy electricity from.

If you haven’t done so already, please do show your support and sign up to our Thunderclap on social media before 10am.

It’s simple to get involved and show support with a Thunderclap. The website allows causes, such as the launch of 105, to gain support from huge groups of people through using their social media following.

You can view the thunderclap here: